Safety Reporting

Safety Reporting

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Our first goal is safety

Flex Air provides an anonymous safety reporting system for all flight instructors and student pilots. Our first goal is safety. You are the first and last line of defense. Please consider stating your problem clearly and what you would like to do to fix it.

If you would like an individual follow-up, include your name and the Chief Safety Officer will contact you directly for amplifying information and an acceptable solution. Your submission will be considered privileged unless you authorize the disclosure of your name associated with the problem by specifically stating such, otherwise, Flex Air leadership will do its best to address your concern anonymously.

Safety Culture: Constant Improvement, Identifying hazards and managing risks

Flex Air’s first goal is a safe training environment on the ground and in the air. We maintain an anonymous safety reporting system to ensure we meet this goal.

Our students are taught to identify hazards and manage risks as part of sound aeronautical decision-making, which is a key skill for any pilot of any experience level.

Flex Air investigates and reports hazards and incidents, develops and administers our safety programs, and provides assistance to students and instructors in support of the Flex Air Safety System.

Flex Air Safety Management System (SMS)

Safety at Flex Air is built on proven practices from our senior leadership and chief instructor experience in naval aviation (NATOPS pilot evaluator) and FAA airline training (Part 121 check airmen), adapted for student flight training under Part 141 of FAA regulations, which is the highest possible standard of licensing for flight training.

Our Safety Management System (SMS) includes:

  • Reporting system – an anonymous online safety report page and confidential investigations so concerns are raised without fear of reprisal.

  • All Instructor Meetings (AIMs) – monthly workshops where instructors review safety cases, standardize training methods, and improve instructional quality.

  • Flight Risk Analysis Tool - Operational risk management worksheet used by pilots and instructors prior to every flight.
  • E-read files – digital updates that ensure every instructor has the latest guidance from senior leadership and chief instructor.

  • Incident database and trend analysis – reports are tracked, analyzed, and used to identify patterns so risks are corrected before they become problems.

Together, these components create a rigorous, transparent, and continuously improving safety culture—one that reflects the discipline of naval aviation and the professionalism of the airlines, while keeping student learning at the center.

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